Explore How Wallet Data Stays Connected
Our Privacy Policy covers the details you provide when opening an account, the phone verification used before account access, and records created when you select DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We use these records to match a payment status to your
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account, investigate a missing receipt and protect the account from unusual access. Device type, browser settings and login time may also be recorded so we can recognise a sign-in pattern without treating every session as identical. We retain data only for the period needed for account,
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payment, security or legal purposes. Where access is discussed, it depends on local law. You can ask us what data we hold, request a correction or contact us about a deletion request through the policy support path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.